We live in a world that’s always rushing.
Everything is measured in minutes, in tracking updates, in “prime delivery.”
But not here.
Our world is made of hands, not machines.
Of artisans, not industrial production lines.
And when something slows down in our supply chain, it’s not because a robot stopped—it’s because a real person simply needed more time. And we respect that time.
Recently, we experienced a delay in a few deliveries for PRE_ORDER products.
We deeply regret it, and we take full responsibility.
But this moment also offers us the chance to share who we truly are.
We don’t chase numbers.
We make choices.
We choose to work with small Italian workshops. We choose innovative materials—but crafted the way things used to be.
We choose to put people at the center, before delivery deadlines.
Over the past few weeks, we’ve received dozens of messages filled with support, patience, and gratitude from clients who understand the deeper meaning of what we do.
To all of you: our heartfelt thanks.
To those who experienced the delay as a letdown, we can only say: we’re sorry.
But what you buy from Marzeri is more than a product.
It’s a worldview.
It’s a philosophy rooted in respect—for the planet, for animals, and for the people who work to make it better every day.
We are proud to have clients like you.
Clients who are conscious, patient, and who understand that true luxury is not speed, but substance.
Thank you.