Vegan Shoes FAQ - Italian Handmade Footwear Guide

 

ABOUT MARZERI MILANO 

Where are Marzeri Milano shoes made?

Every pair of Marzeri Milano shoes is ethically handmade in Italy using time-honored techniques in family-run artisanal workshops. We combine Italian shoemaking heritage with modern design and next-gen vegan materials. 

 What makes Marzeri shoes sustainable?

Our collections are crafted from premium plant-based materials that are fully animal-free and selected for durability, comfort, and beauty. We also operate through a low-impact model, offering pre-orders and small-batch production to minimize waste. 

ORDERING & SHOPPING 

Do you ship internationally?

Absolutely! We offer complimentary express worldwide shipping. No matter where you are, luxury and sustainability will find you through our seamless global service. 

Can I see the shoes in person before purchasing?

Currently, we operate exclusively online as a direct-to-consumer brand. However, our shopping experience is risk-free: enjoy 15 days of free worldwide returns or exchanges if the shoes don’t meet your expectations. 

SIZING & FIT 

 How do I choose the right size?

 Our shoes follow European sizing. We recommend measuring your feet in the evening using our detailed size guide. If you're between sizes, we suggest going up. Exchanges are always free so that you can find your perfect fit. 

MATERIALS & QUALITY 

Are your materials durable?

 Yes. We use high-performance plant-based materials engineered to match or exceed the durability of traditional leather. Our shoes are designed to age beautifully and last for years. 

Are your shoes waterproof? 

While not fully waterproof, our materials are water-resistant. A soft white cloth is usually enough to remove dust. You can also protect your shoes with our dedicated care kits. 

RETURNS & EXCHANGES 

What if I need to return or exchange my shoes?

 No worries at all. We offer free worldwide returns and exchanges within 15 days of delivery. Items must be unworn and returned in original packaging for a full refund to your original payment method. 

 What does your guarantee cover?

 We stand behind the quality of our Italian craftsmanship. If there's a manufacturing defect, we’ll offer an immediate replacement or refund. For all other issues, our customer-first return policy has you covered. 

CARE & MAINTENANCE 

How do I care for my Marzeri Milano shoes?

 Our innovative plant-based materials require similar care to fine leather. Each product page includes a care button with specific tips. For regular maintenance, a soft white cloth removes dust with ease. 

CUSTOMER SUPPORT 

 I still have questions. Can I speak to someone?

 Absolutely. Reach us anytime at info@marzerimilano.com or message us on Instagram. Our team is here to help with anything you need — from fit advice to styling tips. 

VALUES

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Italian Craftsmanship Meets Sustainable Innovation

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Luxury Vegan Leather Shoes

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BUSINESS FRIENDS

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We are thrilled to announce that Marzeri Milano has officially become a PETA Business Friend, marking a significant milestone in our commitment to ethical and sustainable fashion.

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A Timeless Classic with a Modern, Sustainable Twist

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Custom Sizes, Exclusive Discounts & Color Customization

Our Pre-Orders are a Game-Changer

At Marzeri, we take pre-orders to the next level, offering a unique experience that not only benefits our clients but also allows them to access features typically unavailable in our standard collections.

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Why Choose Cruelty-Free Footwear

The Ethical Journey of Marzeri Milano

In today’s world, consumers are becoming more aware of the ethical and environmental impact of their fashion choices. At Marzeri Milano, we believe that luxury and ethics can, and should, go hand in hand. Our mission is to offer high-quality, handcrafted Italian shoes that are not only beautifully designed but also sustainable and completely cruelty-free.

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With our Vegan Alcantara Driver shoes, you can experience the epitome of shoe elegance without compromising your values. Our shoes are not only stylish and comfortable but also crafted with sustainability in mind.

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Elegance, Comfort, and Sustainability for Years to come.

A Timeless Investment

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